30 June 2008 | Business | ray
I’m a perfectionist and I’ve found that my perfectionism tends to breed procrastination.
When writing a blog entry I’ve often found it excruciating because I felt like I was completely butchering it. I would finish writing a post and suddenly realize that I completely hated what I had just written. It only takes going through that [...]
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12 February 2008 | Business | ray
One of the hardest lessons I have learned in business is that when you try to be helpful by bending your own rules and giving your customer extra privileges you spoil them, and they they will expect those privileges indefinitely. Here are 4 steps to convert even the best customer into a life sucking monster. [...]
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